How BigGuest Works

The intelligent solution for modern restaurants - Simple for everyone

The Guest Journey

From QR code to payment - seamless digital experience

1

Scan QR Code

Guests simply scan the QR code at the table with their smartphone camera. No app installation, no registration - just scan and get started.

  • Works with any smartphone (iOS & Android)
  • Opens directly in browser - no app needed
  • No personal data required
  • Optimized for tablets too
2

Browse Menu

The digital menu opens automatically with appetizing images, detailed descriptions, allergens, and current availability.

  • High-resolution product photos
  • Allergens and ingredients transparent
  • Real-time availability (no disappointed guests)
  • Multilingual menus at the touch of a button
3

Order & Pay

Add items to cart and either pay immediately or later with the waiter. Flexible options for every guest.

  • All payment methods: Card, PayPal, Apple Pay, Google Pay
  • Or pay traditionally with the waiter
  • Easily add tip
  • Automatic digital receipt
4

Enjoy Food

Order goes directly to kitchen and service. Guests are informed in real-time about the status and can reorder anytime.

  • Live status updates (Preparation → Kitchen → Ready)
  • Estimated waiting time transparent
  • Reorder without calling waiter
  • Waiter call button for personal service
Vorbereitung...👨‍🍳In der KücheFertig!

All Features at a Glance

Discover what BigGuest can do

QR Code Ordering

Contactless self-service for modern guests

Up to 40% shorter waiting times
No more order errors
Higher table frequency
Intelligent upselling recommendations

Hybrid Service

Perfect combination of digital and traditional

Serve older guests personally
Younger guests order themselves
Flexibly adapt to peak times
No one is forced to switch

Kitchen Printer Integration

Automatic receipt printing in real-time

Immediate transmission to kitchen
Printable by stations
Clear receipt formats
No manual transfer

Waiter Call System

Guests can call waiters with one click

Prioritized display in staff dashboard
Audio notifications
Table and timestamp visible
Faster response times

Live Dashboard

Real-time overview for management

Active tables and utilization
Pending orders at a glance
Revenue statistics
Waiter calls prioritized

GDPR & Security

Highest data protection standards

Servers in Germany
SSL encryption
Minimal data storage
Regular security updates

Real-time Sync

All devices always in sync

Menu changes visible immediately
Track order status live
Availability auto-updated
No delays

Visual Table Editor

Graphically design restaurant layout

Drag & Drop table placement
Rotation and size adjustment
Status visualization
Intuitive operation

Unlimited Usage

No artificial limits

Any number of tables
Unlimited menu items
No order restrictions
Scales with your business

See BigGuest in Action

90-second demo: From QR code to kitchen receipt

Oder vereinbaren Sie eine persönliche Live-Demo

Ready for the Future?

Get started today - Setup takes only 15 minutes